COSTS | REQUIREMENTS | BOOTHS | VENDOR CAMPING
PRODUCTS | POLICY & PROCEDURES | GENERAL | MISCELLANEOUS
FIND ANSWERS TO YOUR QUESTIONS
Hover on a subject above for a quick list of topics or click a subject to be taken to common questions and answers.
If you have a question that is not answered here, please call (715) 852-2101 or click here to e-mail the Vendor Coordinator.
Costs
What does it cost to be a vendor at Rock Jam?
| Food Vending | Hardgood Vending |
| Please call for details. | Hardgood vendors pay for space on a square footage basis. The price varies by section. There is a 10 x 10 minimum space requirement |
What is included in the booth space price?
- Standard electricity (3-20 amp circuits [food] or 1-20 amp circuit [hardgood])
- 1 Complimentary campsite if requested (based on availability)
- Worker access
- Worker shower passes (1 for each 2-day worker that is camping [if requested])
- Vehicle access (for restocking purposes)
Will there be any additional charges?
The following is a list of additional charges you may incur:
- Tents: We do have tents available for rent. Prices range from $90 - $300 depending on size.
- Storage: $75 weekend (unit length cannot exceed the frontage footage of your booth)
- Extra electric: Up to $50 per day (50 amp total), depending on your needs. If you need more than 50 amps, you will have to arrange for a generator. You are welcome to bring your own or we can arrange to provide one for you. Keep in mind that fuel charges as well as a rental fee for the generator itself are your responsibility. Please call or email for rates.
- Extra campsite: $50 each (1 is included with your fee). Camping is based on availability.
- Extra worker access: 2-day = $60 1-day = $40
- Insurance: Food = $100 weekend Hardgood = $50 weekend NOTE: Not all vendors will be approved for insurance. Certain booths (ie. tattooing, interactive attractions, mechanical bulls, etc.) are not eligible. Rock Jam insurance covers only the minimum liability, no coverage is provided for loss, damage to or theft of product.
Do you allow balance payments at the gate?
No. All paperwork must be received and booth paid in full by the final deadline listed. If you are unable to pay your booth balance by the deadline, we reserve the right to sell your space to a vendor that can pay for it in full. Remember: No refunds will be given on fees paid toward an accepted application.
Requirements
What is required to be a vendor at Rock Jam?
In conjunction with a completed application as well as full payment, you are required to have (or provide) the following items by the deadline:
- Insurance: We require all vendors to carry a minimum amount of liability insurance and be able to show proof of such coverage via a Certificate of Liability. Food vendors are required to carry a minimum of $1,000,000 and hardgood vendors a minimum of $500,000. Rock Jam can provide the minimum liability insurance (for those who qualify and pay for it). See above for insurance costs.
- Sales tax number or Federal ID: Vendors are responsible for paying government taxes on all sales. If you do not have a sales tax number or Federal ID, you will be required to obtain one prior to the event.
- Current food license: Food vendors are required to have a current license in order to sell at our events.
- Picture of booth: We require a picture of your booth setup so we can view what your booth will look like at the event.
- Number of employees: The number of employees you anticipate working in your booth needs to be approved.
- Chemical list: As a safety precaution, we require all food vendors to submit a list of any chemicals that will be used on the grounds.
- Fire Extinguisher: Food vendors are required to possess a fire extinguisher within their booths in accordance with the local fire department.
Booths
Am I allowed to bring outside food and beverage to consume at my booth?
No. We do not allow vendors to bring in outside food and beverages. All food and beverage must be kept outside the grounds. There are vendors to purchase from at the event.
How many workers are allowed per booth?
We do not disclose a predetermined number of approved workers. Each application is viewed and approved individually. Worker access is granted based on the number of square feet purchased/requested as well as numerous other factors.
I have more workers than I was approved for, what can I do?
You can purchase access for additional workers at a discounted rate.
Can I park my vehicle at my booth?
If you park your vehicle at your booth, it will be considered a storage unit and you will be subject to the $75 storage fee (even if you leave with it each evening). Keep in mind that you will need to wait for the grounds to empty each evening before driving the vehicle off the grounds. Violators will lose vehicle access to the grounds for the rest of the weekend and will not be approved for any future events. There are certain sections of the grounds that are not capable of storage. See the grounds map for details.
Will my booth, and products, be safe leaving them unattended at night?
Although we cannot guarantee the safety of your products from theft or damage, there is general security provided on the grounds each evening. Festival patrons are required to exit the event nightly.
We strongly recommend securing your booth each evening before you leave the grounds. Please note: Rock Jam is not, in any way, responsible for any theft or damage that may occur to your booth or products.
If my motorhome is holding my stock and I pay the storage fee, why can't I sleep in it at my booth?
This is not allowed. There are security guards that roam the grounds at night. If you deliberately sleep at your booth, in your stock vehicle, you will be asked to leave the event without a refund. You will also not be considered for any future events. If your motorhome is your stock vehicle, you can drive it onto the grounds each day to restock your booth; however, it must be removed by the "Vehicle Removal Deadline" listed on the rules and regulations.
Vendor Camping
Can I camp at my booth?
No. We do not allow vendors to camp at their booth.
Where is vendor camping located?
Vendor camping is located newar Employee Parking. There will be directional signs in place at the event. The vendor campground will open on Wednesday (August 24) at 5 pm.
Do the campsites have water or electrical hookups?
No. The campsites are dry and non-electrical. You can bring a generator for your electric needs.
Are there showers available?
Yes. You can request a shower pass for each 2-day worker that is camping. The access pass can be used to gain entrance to the main campground. There are no showers in vendor camping.
Can I bring food and beverage to the camping area?
You can bring food and beverage to vendor camping. No outside food or beverage is allowed on the festival grounds. No glass is allowed in vendor camping.
Products
Diversity is key to resounding satisfaction! We have several western hat and/or sunglass vendors that return to their same space each year. If you are a vendor that sells either of these items, you are welcome to submit your information and be placed on a waiting list for any future openings or cancellations that may occur. In an effort to satisfy our patrons with a unique shopping experience, we try to limit the number of booths selling the same (or similar) items.
Does booth approval mean I have exclusive product rights?
No. Most exclusive rights are reserved for Sponsor products (ie. beer, soda, smokeless tobacco, alcohol, etc.). Vendors are NOT granted exclusivity upon booth approval. If you are interested in being considered for product exclusivity, call or e-mail the Vendor Coordinator for details and pricing.
Will there be several other vendors selling similar products?
We try our best to approve a wide variety of product booths. Due to the popularity of some items at our event, there will be multiple booths selling similar items (ie. western hats, sunglasses, jewelry, t-shirts, etc.).
Is it possible I will be placed next to another vendor selling the same items?
Yes. The possibility does exist. However, we try to limit (as best we can) the duplication of products within each section. For example, we will try not to place two western hat vendors in the same vendor row.
Do I have to submit a list of ALL items I will be selling at my booth?
Yes. Your product list/menu is an extremely important part of the application process. Your booth approval is based largely on the items you intend to sell. We also utilize your product list to determine where you will be placed on the grounds. NOTE: It's possible that some items may not be approved.
Can I use the Rock Jam logo or artist names on my products?
No. We do not allow vendors to use our logo. We also don't allow the use of any artists' names, dates or other event names.
What products are prohibited?
We ask that common sense be used when seeking approval for products. You will not be approved to sell anything that conflicts with sponsor agreements or that could be potentially dangerous to patrons or staff. If you choose to sell non-approved items, Rock Jam Staff reserves the right to ask you to cease sale of such items. If you refuse to cease selling these items, you will be immediately escorted from the grounds without a refund.
NEW IN 2009: Due to a change in policy, we are no longer approving vendors to sell tobacco use products. Other prohibited items include: weapons (ANY form of [even toys]), glass bottles or jars.
Product approval is conducted by festival management and any decisions made are considered final.
Do you accept carnival type amusement rides at your event?
We have approved interactive type rides in the past if space permits. Most of our vendors sell material items (ie. crafts, clothing, jewelry, etc.).
What address should I use for shipping of my stock and when can it arrive?
You can ship any stock needed to Rock Jam, 1065 Hwy 6 & 50, Mack, CO 81525. Any packages received before the first day of the event (August 26, 2011) will be returned to sender. The Rock Jam grounds will NOT accept COD packages and will not deliver products to your booth space.
Policies & Procedures
I requested a specific section, why was I placed elsewhere?
We try to accommodate all section requests but some sections fill faster than others. Furthermore, there are certain sections that do not allow for storage or extra electricity. If your choices of sections are full, you will be placed as close to your request as possible. In the event the nearest section costs less, your new balance will reflect the cheaper rate. If the nearest section is more expensive, you will be contacted to approve the increased costs before your booth is approved.
I arrived at the event and wasn’t in the same section that my confirmation paperwork indicated, what happened?
We reserve the right to change your booth location in accordance with changes that may occur on the grounds.
What is your booth cancellation policy?
In the unfortunate event that you would need to cancel after being approved, we ask that you give us as much notice as possible. Please note: If you need to cancel, we do not refund any fees paid toward approved booth spaces.
What type of payments are vendors allowed to accept?
Food Vendors: A food vendor is ONLY allowed to accept food and beverage tickets for the sale of their products. Ticket booths are located throughout the grounds. Food ticket values, for vendor menu preparation, will be available closer to the event
Hardgood Vendors: A hardgood vendor is allowed to accept any form of payment except the food and beverage tickets that food vendors accept.
GENERAL
Are pets allowed at the event?
There are NO PETS allowed on the event grounds or in the vendor camping areas. If you travel with a pet, please make outside arrangements for its’ care while attending our festival.
Is the event indoors or outdoors?
Rock Jam is held entirely outdoors. Although we have been fortunate enough to experience wonderful weather during our events, we are still subject to the graces of Mother Nature.
What happens in the event of bad weather?
We do our best to make sure all acts that have been confirmed for the weekend will take the stage. Keep in mind that all act times are subject to change without notice. Most acts will perform in the rain. In the past, when there has been a dangerous storm (with lightning and thunder), the acts have been delayed until the storm can pass through. We do not make a guarantee that all acts will play in inclement weather. In the unfortunate event of an act cancellation, we do not give refunds on booth spaces or patron tickets.
Miscellaneous
Can a hardgood vendor ever work on a percentage basis like the food vendors do?
No, unfortunately, we are unable to work with hardgood vendors on a percentage basis. Tickets that are sold on the grounds are for food and beverage purchases only.
Can I bring my 4-wheeler and use it on the grounds?
No. We do not allow vendors to use motorized vehicles on the grounds. If you use any type of motorized transportation, you assume the risk of being removed from the grounds without a refund.
Can I put down chairs for my friends and/or family members?
No. We ask that you DO NOT abuse your privilege of entering the grounds early to place chairs. Doing so will result in your removal from the event without a refund. If you wait in line with your chairs, you MUST wait until gate security releases you to enter the grounds.
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